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Warranty & Returns
Learn about warranty periods, return policies, and how to request a return or exchange.
What are the conditions for return and exchange?
The issue is reported within 7 days of delivery. The product hasn’t been damaged after delivery. All original contents (box, cable, etc.) are returned. There must be a valid reason (not just a change of mind).
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If the device has a problem, how do I return it?
Return conditions: Item must be in the same condition as received. No damage or mishandling after delivery. You must provide proof of purchase (invoice or receipt).
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Are used devices covered by a warranty?
Warranty covers: Software issues. Manufacturing defects. Hardware failure not caused by damage. Warranty excludes: Damage due to misuse (e.g. drops, cracks). Cosmetic flaws already mentioned during purchase.
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