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Articles on:Warranty & Returns
Learn about warranty periods, return policies, and how to request a return or exchange.

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  • FAQS
  • What are the conditions for return and exchange?
    The issue is reported within 7 days of delivery. The product hasn’t been damaged after delivery. All original contents (box, cable, etc.) are returned. There must be a valid reason (not just a change of mind).Few readers
  • If the device has a problem, how do I return it?
    Return conditions: Item must be in the same condition as received. No damage or mishandling after delivery. You must provide proof of purchase (invoice or receipt).Few readers
  • Are used devices covered by a warranty?
    Warranty covers: Software issues. Manufacturing defects. Hardware failure not caused by damage. Warranty excludes: Damage due to misuse (e.g. drops, cracks). Cosmetic flaws already mentioned during purchase.Few readers

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